TRAINING
verb
gerund or present participle: training
teach a particular skill or type of behavior through practice and instruction over a period of time.
cause to be sharp, discerning, or developed as a result of instruction or practice.
Sharpen your skills with NCM Digital Performance Solutions. Our Internet Sales & Service Training, BDC Sales & Service Operations, and Digital Marketing courses are designed for you to apply at your dealership right away so you can have immediate and long-term market-leading results.
We offer training in 4 formats:
Workshops
In-Dealership Training
Web-Conference Training
Online University
Please scroll down to review the current options and contact us at info@ncmassociates.com for more details. He will be glad to discuss the available options with you at any time to ensure you select the platform that best fits your business needs.
We can also customize a program just for your dealership or group. We know it’s a big decision and we want to help you determine what is best for your company.
to determine whether training is a good option for you. Once completed, we will arrange a call to discuss your results.
In-Dealer and Web Conference Training
BDC Operations Training
We provide web-conferencing options to deliver our BDC Training for dealerships that are unable to attend off-site or host dealership training. We teach our complete 8 Steps to BDC Success strategies and tactics in a convenient and efficient format.
Internet Sales Operations Training
Our Internet Sales Operations training curriculum is proven to drive sales and profit results for our clients. We teach our complete 8 Steps to Digital Success strategies and tactics and create an Operational Blueprint that guides your team through their internet growth.
Performance Accelerators
Mystery Shops
Our Mystery Shopping service motivates your team to greater performance through progressive coaching. We often hear sales team members moan when they hear the term "mystery shop," and that's why our methodology inspires team members to improve their processes and tactics.
Process Performance Reviews
We've been training dealerships since 2003, and nothing comes close to improving overall Internet and BDC performance like the Process Performance Review. We believe that one hour will dramatically improve your CRM utilization, your internet and BDC processes and your communications tactics. It takes minimal preparation. No theory, just better results.
Digital Marketing Review and Coaching
One of the greatest challenges in operating a successful digital operation is managing your various digital marketing elements. Considering the remarkable amount of money that goes toward digital marketing in your dealership, this is definitely is not something you want to risk. We'll review your digital marketing actions and provide you with the expert guidance.
Online Self-Paced Training
Online University
Our Online University is designed to guide the growth and development of your team through a combination of Online Learning Modules and guided support by the NCM Training Team. The platform is consistently updated with our latest training so you’ll be able to support your team with ongoing guidance to ensure they’re consistently ahead of the curve.
TESTIMONIALS
“We had a great 3 days of training last week. Chelsea was super!!! Ranks in the top % of training/workshops I’ve attended. I’ve been doing this for 20 plus years and she was a Pro. You guys have a ROCK STAR with her. Thx for all the wonderful years of friendship and partnership. Look forward to many more.”
“David, Jessica, and Chelsea have helped us rebuild our Internet department process with great success. We are in the process of installing a modern process to a modern situation: how to deal with the Internet shopper appropriately. The support and resources Kain has provided us are excellent and we look forward to working with them whether here, on the phone, or in Kentucky!”
RESOURCES
Everyone can use a little boost now and then. For that reason, we have developed a selection of resources that you can leverage for your ongoing educational benefit.
If you’d like more information on these resources…just ask. We’d love to be of assistance.