Process Performance Reviews

We’ve been training dealerships since 2003, and nothing comes close to improving overall Internet and BDC performance like the Process Performance Review, nicknamed the PPR. We believe that one hour will dramatically improve your CRM utilization, your Internet and BDC processes, and your communication tactics. It takes minimal preparation. No theory, just better results.

This detailed analysis and live process and communications coaching usually occur each month with your team via web conference but we can set up a custom schedule for your team. It’s essential that the leadership team member be a part of these reviews to ensure your team appreciates your commitment to excellent performance. These calls are a “game changer” and it’s a great tool to assess what’s going well within your operation.

Want to learn more – just ask…we’ll be glad to create a customized Process Performance Review Program for your Dealership or Group.

To learn more, please email